Name
*
First Name
Last Name
Email
*
Phone
(###)
###
####
How did you hear about us?
*
🔍 Google Search
📘 Facebook
📸 Instagram
🏡 Houzz
🌟 Referral from a Friend/Family Member
🚧 Signage at a Construction Site
🎟️ Home Show/Event
📧 Email Newsletter
📰 Newspaper/Magazine Ad
📺 TV/Radio Advertisement
❓ Other (Please Specify)
If selected "Other", please specify.
What service did we perform?
New Custom Home Build
Home Renovation
Home Addition
Other
What is your overall satisfaction with the quality of work and customer service?
🌟 Excellent – Exceeded expectations in both work quality and service.
✅ Good – Met expectations with few issues
🤷 Average – Acceptable, but some areas could be improved
⚠️ Poor – Several issues with work quality or service
❌ Very Poor – Did not meet expectations at all
How would you rate the estimating & pre-construction process?
🌟 Excellent – Clear, detailed, and accurate estimate with great communication
✅ Good – Mostly accurate, minor areas for improvement
🤷 Average – Somewhat clear but could be more detailed
⚠️ Needs Improvement – Lacked clarity, had unexpected changes
❌ Poor – Confusing or inaccurate, caused issues later
How would you rate our project management process and communication?
🌟 Excellent – Well-organized, proactive, and clear communication throughout the project
✅ Good – Generally smooth process with timely updates and minimal issues
🤷 Average – Some communication gaps or minor delays but manageable overall
⚠️ Needs Improvement – Disorganized at times, unclear updates, or response delays
❌ Poor – Lack of communication, missed deadlines, or confusion in project management
How Likely Are You to Recommend Southerlyn Homes?
🌟 Extremely Likely – Outstanding experience, would highly recommend without hesitation
✅ Very Likely – Great experience, would confidently recommend to others
🤷 Somewhat Likely – Satisfied overall, but a few areas could be improved
⚠️ Unlikely – Disappointed in some aspects, would hesitate to recommend
❌ Not at All Likely – Unsatisfactory experience, would not recommend
Provide details about your experience. Your feedback is valuable to those seeking a custom home builder and helps us improve our services.
*