Name
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First Name
Last Name
Email
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Phone
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How did you hear about us?
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🔍 Google Search
📘 Facebook
📸 Instagram
🏡 Houzz
🌟 Referral from a Friend/Family Member
🚧 Signage at a Construction Site
🎟️ Home Show/Event
📧 Email Newsletter
📰 Newspaper/Magazine Ad
📺 TV/Radio Advertisement
❓ Other (Please Specify)
If selected "Other", please specify.
What service did we perform?
What is your overall satisfaction with the quality of work and customer service?
🌟 Excellent – Exceeded expectations in both work quality and service.
✅ Good – Met expectations with few issues
🤷 Average – Acceptable, but some areas could be improved
⚠️ Poor – Several issues with work quality or service
❌ Very Poor – Did not meet expectations at all
How would you rate the estimating & pre-construction process?
🌟 Excellent – Clear, detailed, and accurate estimate with great communication
✅ Good – Mostly accurate, minor areas for improvement
🤷 Average – Somewhat clear but could be more detailed
⚠️ Needs Improvement – Lacked clarity, had unexpected changes
❌ Poor – Confusing or inaccurate, caused issues later
How would you rate our project management process and communication?
🌟 Excellent – Well-organized, proactive, and clear communication throughout the project
✅ Good – Generally smooth process with timely updates and minimal issues
🤷 Average – Some communication gaps or minor delays but manageable overall
⚠️ Needs Improvement – Disorganized at times, unclear updates, or response delays
❌ Poor – Lack of communication, missed deadlines, or confusion in project management
How Likely Are You to Recommend Southerlyn Homes?
🌟 Extremely Likely – Outstanding experience, would highly recommend without hesitation
✅ Very Likely – Great experience, would confidently recommend to others
🤷 Somewhat Likely – Satisfied overall, but a few areas could be improved
⚠️ Unlikely – Disappointed in some aspects, would hesitate to recommend
❌ Not at All Likely – Unsatisfactory experience, would not recommend
Provide details about your experience. Your feedback is valuable to those seeking a custom home builder and helps us improve our services.
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